There was a time not so long ago, that when a man gave his word to another man it was stronger than any document that might be drawn up. That’s how MacLeathe Preservation Group views the support function of what we do. You have our word that your installation will be a success. You have our word that we are going to be there to make sure that your data integrity is certain. To that end, MPG provides both on-site and 3rd party support guarantees.
If you are an organization that is stepping up to a whole new world of SAN technology, we give you our word that we will be there for you every step of the way. If you want us on site while you install, we can be there; if you want us to provide advanced system’s training for your personnel we will make that a reality either at your site or at our training center. We view our relationship as a partnership where our success is measured only on the basis of well we help you to succeed.
If you are an organization that is just not sure of how certain protocols ought to be written, we have the expertise and staff to help you resolve the issue. If you need someone to perform an independent audit of a third party and the support that we provide, we can provide an objective analysis that is second to none.
The point is, service and support is not something that we talk about, it is something that we LIVE. You have our WORD on it.